Standard Advertising Terms and Conditions

Submission: Client to provide advertising materials in required formats as per the media plan, via email to campaigns@story9.agency or through the client portal.
Storage Duration: Materials retained for six (6) months post-publication, then securely destroyed unless requested otherwise in writing.
Compliance: Client to supply latest editorial guidelines from partners such as Waitrose or Sainsbury’s to ensure compliance.

Due Date: Payment due within thirty (30) days of the invoice date, unless otherwise indicated, the prices set out are inclusive of any fees including data, serving fees and inventory costs.
Late Payments: Overdue by ninety (90) days may result in suspended services. A 10% monthly interest applies, and collection costs are client responsibility.
Disputes: Client to report invoice disputes in writing within fifteen (15) days of the invoice date.
Payment Methods:Only bank transfers are accepted as detailed on the invoice.

Deadlines: Client to submit materials at least fifteen (15) days before publication.
Formats: Acceptable formats include digital (JPEG, PNG, PDF or other formats as agreed in the media plan) and physical copies as arranged.
Approval Process: Materials reviewed within five (5) business days. Story⁹ will resubmit corrected materials within three (3) business days if revisions are needed.
Media Plan: Client to approve detailed media plan via email to confirm placements and Key Performance Indicators (KPIs).

Rejection: Advertisements may be rejected if they do not meet guidelines or violate laws. Notification within will be given within three (3) business days of receiving materials
Impression Guarantees: In the event of under-delivery, Story⁹ reserves the right to run the campaign on until impressions guarantees are met.

Force Majeure: Story⁹ is not liable for failures due to events beyond control, such as natural disasters, war, strikes, or pandemics. Obligations paused during such events.
Limitation of Liability: Total liability limited to amount paid in twelve (12) months prior. Story⁹ is not liable for indirect damages.
Exclusions: Limitations do not apply to breaches of confidentiality, intellectual property infringement, or indemnification obligations.

For Non-Payment: Immediate termination if invoices are not paid by the due date, leading to suspended services until payment.
For Breach: Either party may terminate immediately if the other materially breaches the Agreement and does not remedy the breach within fifteen (15) days after notice.
Cancellation:This media plan is subject to 30 Day pro rata cancellation terms. In the event of cancellation, the client will be responsible for any non-cancelable media placed by us on their behalf.
After Termination: Cease services, settle final payments, return materials upon request, and maintain confidentiality obligations. Certain obligations continue post-termination.

Legal Costs: Client will cover Story⁹ reasonable legal fees and costs if legal assistance is needed to collect overdue payments or enforce terms.
Enforcement: Legal remedies available if breaches are not remedied within the cure period.
Jurisdiction: Governed by UK law, with disputes handled exclusively in UK courts.

Client Responsibility: Protect and compensate Story⁹ against claims arising from client provided materials, breaches, or legal violations.
Story⁹ Responsibility: Protect and compensate the client against claims arising from Story⁹ produced materials, breaches, or legal violations.
Process: Client to notify Story⁹ promptly of any claims. We will handle the defence and settlement, requiring client consent for settlements.
Exceptions: Indemnification does not cover client gross negligence or intentional misconduct, nor misuse of materials beyond the Agreement.

Confidential Information: Includes business strategies, marketing plans, financials, and client lists.
Obligations: Neither party to disclose confidential information without permission and use it only to fulfil Agreement obligations.
Duration: Confidentiality lasts three (3) years after the Agreement ends.
After Termination: Both parties return or destroy all confidential materials upon request.
Remedies: Breaches may result in legal remedies such as injunctions.
Ongoing Confidentiality: Obligations continue even after the Agreement ends.

Ownership: Client provided materials remain property of the client. Story⁹ created materials remain property of Story⁹ until full payment, then transfer to client, excluding proprietary tools.
Licensing: Client receives a non-exclusive, perpetual license to use client materials upon payment. Story⁹ can use client materials solely to execute the campaign.
Respecting Rights: Client to ensure third-party materials have necessary permissions and indemnify Story⁹ against related claims.
Disputes: Resolve through negotiation first, then follow Governing Law and Jurisdiction terms.

Compliance: Both parties comply with data protection laws, including GDPR.
Client Landing Pages: Ensure GDPR compliance, accurate information, and proper data processing agreements.
Story⁹ Role: Process personal data only to run client campaigns, with appropriate security measures.
Data Breaches: Notify each other promptly of any breaches.
Data Transfers: No international transfers without consent and adequate protections.
Data Retention: Retain data only as long as necessary and delete or return it upon termination as instructed.

Ongoing Protection: Data protection obligations continue even after the Agreement ends.

Submission: Client to provide advertising materials in required formats as per the media plan, via email to campaigns@story9.agency or through the client portal.
Storage Duration: Materials retained for six (6) months post-publication, then securely destroyed unless requested otherwise in writing.
Compliance: Client to supply latest editorial guidelines from partners such as Waitrose or Sainsbury’s to ensure compliance.

Due Date: Payment due within thirty (30) days of the invoice date, unless otherwise indicated, the prices set out are inclusive of any fees including data, serving fees and inventory costs.
Late Payments: Overdue by ninety (90) days may result in suspended services. A 10% monthly interest applies, and collection costs are client responsibility.
Disputes: Client to report invoice disputes in writing within fifteen (15) days of the invoice date.
Payment Methods:Only bank transfers are accepted as detailed on the invoice.

Deadlines: Client to submit materials at least fifteen (15) days before publication.
Formats: Acceptable formats include digital (JPEG, PNG, PDF or other formats as agreed in the media plan) and physical copies as arranged.
Approval Process: Materials reviewed within five (5) business days. Story⁹ will resubmit corrected materials within three (3) business days if revisions are needed.
Media Plan: Client to approve detailed media plan via email to confirm placements and Key Performance Indicators (KPIs).

Rejection: Advertisements may be rejected if they do not meet guidelines or violate laws. Notification within will be given within three (3) business days of receiving materials
Impression Guarantees: In the event of under-delivery, Story⁹ reserves the right to run the campaign on until impressions guarantees are met.

Force Majeure: Story⁹ is not liable for failures due to events beyond control, such as natural disasters, war, strikes, or pandemics. Obligations paused during such events.
Limitation of Liability: Total liability limited to amount paid in twelve (12) months prior. Story⁹ is not liable for indirect damages.
Exclusions: Limitations do not apply to breaches of confidentiality, intellectual property infringement, or indemnification obligations.

For Non-Payment: Immediate termination if invoices are not paid by the due date, leading to suspended services until payment.
For Breach: Either party may terminate immediately if the other materially breaches the Agreement and does not remedy the breach within fifteen (15) days after notice.
Cancellation:This media plan is subject to 30 Day pro rata cancellation terms. In the event of cancellation, the client will be responsible for any non-cancelable media placed by us on their behalf.
After Termination: Cease services, settle final payments, return materials upon request, and maintain confidentiality obligations. Certain obligations continue post-termination.

Legal Costs: Client will cover Story⁹ reasonable legal fees and costs if legal assistance is needed to collect overdue payments or enforce terms.
Enforcement: Legal remedies available if breaches are not remedied within the cure period.
Jurisdiction: Governed by UK law, with disputes handled exclusively in UK courts.

Client Responsibility: Protect and compensate Story⁹ against claims arising from client provided materials, breaches, or legal violations.
Story⁹ Responsibility: Protect and compensate the client against claims arising from Story⁹ produced materials, breaches, or legal violations.
Process: Client to notify Story⁹ promptly of any claims. We will handle the defence and settlement, requiring client consent for settlements.
Exceptions: Indemnification does not cover client gross negligence or intentional misconduct, nor misuse of materials beyond the Agreement.

Confidential Information: Includes business strategies, marketing plans, financials, and client lists.
Obligations: Neither party to disclose confidential information without permission and use it only to fulfil Agreement obligations.
Duration: Confidentiality lasts three (3) years after the Agreement ends.
After Termination: Both parties return or destroy all confidential materials upon request.
Remedies: Breaches may result in legal remedies such as injunctions.
Ongoing Confidentiality: Obligations continue even after the Agreement ends.

Ownership: Client provided materials remain property of the client. Story⁹ created materials remain property of Story⁹ until full payment, then transfer to client, excluding proprietary tools.
Licensing: Client receives a non-exclusive, perpetual license to use client materials upon payment. Story⁹ can use client materials solely to execute the campaign.
Respecting Rights: Client to ensure third-party materials have necessary permissions and indemnify Story⁹ against related claims.
Disputes: Resolve through negotiation first, then follow Governing Law and Jurisdiction terms.

Compliance: Both parties comply with data protection laws, including GDPR.
Client Landing Pages: Ensure GDPR compliance, accurate information, and proper data processing agreements.
Story⁹ Role: Process personal data only to run client campaigns, with appropriate security measures.
Data Breaches: Notify each other promptly of any breaches.
Data Transfers: No international transfers without consent and adequate protections.
Data Retention: Retain data only as long as necessary and delete or return it upon termination as instructed.

Ongoing Protection: Data protection obligations continue even after the Agreement ends.