Privacy Policy

About this Privacy Policy

This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website www.story9.co.uk. It should be read alongside our Cookie Policy, which explains how we use cookies and similar technologies.

By using our website, you agree to the practices described in this policy.

What personal data we collect

We may collect the following types of personal information when you interact with our website or services:

  • Contact information: such as your name, email address, and phone number when you fill out forms or contact us directly.

  • Usage data: such as your IP address, browser type, and pages visited, collected through cookies and analytics tools.

  • Other information you provide: when you voluntarily submit feedback or enquiries.

How we use your personal data

We use the information we collect to:

  • Provide and improve our website and services.

  • Respond to enquiries or support requests.

  • Analyse website traffic and usage to enhance user experience.

  • Comply with legal obligations and protect against fraudulent activity.

Legal basis for processing

We process personal data under the following legal bases:

  • Consent (e.g., when you accept cookies or sign up for updates).

  • Legitimate interests (e.g., improving website functionality).

  • Legal obligations (e.g., maintaining records where required by law).

Sharing your information

We do not sell your personal data. We may share information with trusted third-party service providers (such as analytics or hosting partners) only as necessary to operate our website and services, or when required by law.

Data retention

We keep personal data only for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required by law.

Your rights

Under data protection laws (such as the UK GDPR), you have the right to:

  • Access the personal data we hold about you.

  • Request correction or deletion of your data.

  • Withdraw consent where processing is based on consent.

  • Lodge a complaint with the Information Commissioner’s Office (ICO) if you believe your rights have been infringed.

ICO registration

Story9 Ltd is registered with the Information Commissioner’s Office (ICO). This means we are recognised as a data controller and committed to complying with UK data protection laws.

Contact us

If you have questions about this Privacy Policy or how we handle your data, please contact us at:

Story9 Ltd

Email: hello@story9.co.uk